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Area Operations Controller (AOC) - Hinkley Point C Bridgwater, United Kingdom £16.56 hourly

Area Operations Controller (AOC) - Hinkley Point C

Location: Bridgwater, United Kingdom |
Salary: £16.56 hourly |
Posted: 14 Jan 2022 |
Closes: 28 Jan 2022 |
Business Unit: UK Secure Solutions |
Contracted Hours: Full-time |
Employee Status: Permanent |
Reference: 2200003W

Our Area Operations Controllers (AOCs) are integral to the operational success of our professional security team operating at Hinkley Point C. The primary role of the AOC is to schedule all staff to work over varying shift patterns using our internal operations system.

Operating as part of a team of schedulers, AOC’s will ensure personnel are scheduled to work their contracted hours and operational rotas are fully staffed as required. This is a very busy role and the AOC must have the ability to work under pressure, forward plan and multi-task. They are fundamental in ensuring that our personnel are paid correctly, receive their contracted hours and overtime is planned, managed and administered.

This is a demanding role and the successful candidate must have excellent communication and administration skills. They must have the ability to operate flexibly and be able to adapt in an ever changing environment.


Location: EDF Hinkley Point C Nuclear New Build, Wickmore Drove, Nr Bridgwater, Somerset, TA5 1UF

Reporting relationships:  Internal - HR Operations Manager

Pay: £16.56 per hour

Weekly Hours: 40 hours per week Monday to Friday. This can be altered on occasions to meet the needs of the business and the Client and flexibility to cover weekends is required.

Remuneration package: Permanent Contract, 224 hours (28 days per annum inclusive of bank holidays), G4S National Pension Scheme,

Dell, Vodafone and O2 discounts, Perks at Work (national discount scheme) Aviva car, home and travel insurance discount,

Health Saturday Fund (health cash plan for you and your family).



Key Responsibilities

  • Administration and management of the team shift rotas in support of the HR Manager and Security Operations Leads.
  • Schedule staff utilising the internal operations system.
  • Supervision that staff levels are met for all duties and ad-hoc requirements.
  • Maintain the operational shift Rota and ensure coverage of staff failing to report for work.
  • Supervision of staff holidays, forward planning and coverage of annual leave.
  • Administration of contractual compliance, providing data to evidence KPI compliance as required.
  • General Administration support to the HR team.


Skills and Competencies

  • Ability to manage multiple concurrent activities and adapt in a changing environment.
  • Effective decision making and sound judgment skills.
  • Strong interpersonal skills – building trust and support.
  • Excellent communication skills – written and oral.
  • Competent IT skills, proficient in Microsoft Office.
  • Adherence to company policies & operating procedures.



Educational Requirements/Qualifications

  • Nil, however strong IT skills are required.


Preferred Experience

  • Employee Scheduling.
  • Experience of working within a busy office environment.
  • HR, Sickness and Absence Management knowledge.


Personal qualities

  • Highest levels of integrity, respectfulness and professionalism required at all times.
  • Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests.
  • An engaging and proactive ‘can do’ attitude where successes and failures are shared.
  • Doing what we say we are going to do and only committing to what can be done.
  • Listen and communicate effectively.
  • Ability to plan ahead as far as possible and share intelligence to prevent surprises.


Professional Qualifications/Memberships

  • None


Specific occupational requirements

  • Ability to pass and hold National Security Clearance Vetting

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