Application Support Newcastle Competitive

25 days holiday (pro-rata) plus Bank Holidays, (pro rata) Contributory Pension Scheme, Life Assurance

Job Introduction:

Are you looking for your next Application Support Project? We have an exciting opportunity developing applications using .Net owning the full software lifecycle. This is a 6 month Fixed Term Contract where you will be reporting to the UK and Europe IT Lead. If you have strong SQL skills and .NET experience we would like to hear from you. The successful candidate will be a strong communicator with the ability to work with both internal and external customers to troubleshoot and resolve issues.

Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today’s world. Allied Universal is There for you™. For more information, please visit www.aus.com.

Role Responsibility:

• Develop application(s) using .Net owning the full software lifecycle.
• Experience of incident resolution, analysis, development, testing and implementation. 
• Proactively identify, manage and minimise issues, problems and risks.
• Liaise with business and other IT staff to ensure business requirements are achieved and to ensure prompt resolution of production issues.
• Plan, agree and oversee releases/upgrades of applications including gaining appropriate change approvals and managing  risk.
• Ensure quality standards are met including attainment of appropriate test sign-off.
• Plan and manage the delivery of own work and, where appropriate, that of others to delivery within agreed timescales.
• Ensure quality standards are met including ensuring that test sign off is attained.
• Undertake all work following departmental standards.
• Support of business critical applications
• Managing and minimising impact of application failures/faults

The Ideal Candidate:

Essential 

Strong SQL Skills

.NET development

An understanding of Windows and IIS

Strong communication skills and interpersonal troubleshooting skills

Quick learner keen to develop new skills

Ability to liaise with internal and external customers

Desirable

Progress Database Support

A good understanding of G-Suite applications

Knowledge of Powershell, VBscript and/or batch file scripting.

ITIL qualification preferred