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Ambulance Care Assistant (Driver) Barking Havering and Redbridge London, Greater London £11.89

Ambulance Care Assistant (Driver) Barking Havering and Redbridge

Location: London, Greater London |
Salary: £11.89 |
Posted: 24 Aug 2021 |
Closes: 19 Oct 2021 |
Job Type: Permanent & Full-time |
Business Unit: UK Patient Transport Services |
Region / Division: UK & Ireland |
Reference: 10150

Role Responsibility:

Job title: Ambulance Care Assistant (Driver)

Location: Barking Havering and Redbridge Hospitals

Salary:  £11.89 per hour

Duration: 40hrs per week - Perm/Full-time – Monday to Sunday (Days and Evenings). Part Time hours are also available.


We are seeking enthusiastic, people with a caring disposition to join our team at our Barking, Havering & Redbridge Base.   Working various shifts Monday to Sunday, days and evenings as an Ambulance Care Assistant (ACA) you will play an important role in a busy hospital setting transporting patients for hospital appointments and ensuring they return safely home again.


The role involves driving, or assisting as part of a crew, patients with different requirements based on their mobility classification, it will require lifting and handling and you will need a friendly and caring nature as well as a patient driven attitude. The job purpose is to provide a safe transport service, maintaining high standards of patient care and timeliness. 


Candidates must also have a driving license with no more than 3points and a minimum of two years driving experience.


Full comprehensive training is provided for the first 2-3 weeks and then mentoring with more experienced ACA’s. If interested, staff can go on to develop and learn more skills transporting and looking after patients with more complex medical needs. All this can be provided at a pace to suit our staff. We are developing training pathways at different levels up to paramedic standards which, as you progress, increases earnings and provides at truly long term and rewarding career. 


What's involved:

  • Assist, move and handle patients, who may be ambulatory or wheelchair bound, using appropriate equipment where necessary e.g. carrying patients up the stairs using carry chair, moving immobile patients in and out of bed, and manoeuvring patients in wheelchairs into and out of the vehicle and on stretchers as necessary.  Ensure patients are safely seated whilst in transit.
  • Minimise and deal with aggressive and abusive behaviour to reduce risks to safety and ensure patient welfare
  • Ensure the use of appropriate equipment and approved manual handling techniques
  • Maintain the cleanliness and ensure the routine daily checks of designated vehicles are carried out prior to deployment
  • Assist patients when entering and leaving their homes and take all reasonable actions to ensure the safety and security of their property.
  • Liaise and report to Control as directed within operational procedures in updating location and status and respond appropriately to instructions
  • Upon arrival at the place of treatment, convey patients to the appropriate location within the building as directed by Control.
  • Provide support as directed to other agencies in the event of serious injury or emergency
  • To be flexible on a daily basis in relation to shift finishing times
  • To be flexible on a daily basis to support all PTS hospitals/locations where applicable
  • Carry out any other duties relevant to the role as directed by Control and/or the Service Delivery Manager.

The Ideal Candidate:

We are looking for an Ambulance Care Assistant who has the following skills and experiences:

  • A full UK Manual Driving License.
  • Willingness to undergo suitable training such as manual handling, first aid at work and advanced driving when needed.
  • A caring attitude towards patient and the ability to show empathy.
  • The ability to work effectively as part of a team.
  • Strong communication and interpersonal skills.
  • Physically fit with the ability to lift and support patients.
  • A commitment to the service provided.



  • Company pension scheme with employer contributions
  • G4S Life Assurance Scheme
  • Subsidised healthcare plan
  • Charity work- Match-IT and Payroll Giving
  • Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics )
  • Refer A Friend Scheme
  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers




This role requires the ability to work with vulnerable, frail people, with the need for medical treatment at hospitals in a caring and compassionate way. Because we are dealing with the vulnerable in a patient care environment, a full enhanced DBS check is required.

 Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise. The post holder needs to be committed to maintaining high standards of customer care and service delivery that will include the responsibility of adequate safeguarding and prevent training and awareness and an understanding of reporting concerns to the line manager.

Please note, commitment to 2 weeks training is mandatory.

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