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Administrator - HMP Frankland Brasside, Durham £17,124- £20,500

Administrator - HMP Frankland

Location: Brasside, Durham |
Salary: £17,124- £20,500 |
Posted: 1 Apr 2019 |
Closes: 13 May 2019 |
Job Type: Permanent & Full-time |
Business Unit: Health Services |
Region / Division: UK & Ireland |
Reference: 7689

Role Responsibility:

G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients.

We are recruiting for a Administrator to join our team at HMP Frankland, Brasside, Durham. 

 

Benefits as an Administrator:

  • Salary of between £17,124- £20,500 per annum (depending on experience)
  • Company pension scheme with employer contributions 
  • Life assurance
  • Employee discount scheme
  • Childcare vouchers
  • O2, Aviva and British Gas discounts

 

Full Time - 40 hours per week 

 

Job Outline:

The contribution to and delivery of efficient, professional and confidential administrative support, on a day to day basis to other professional staff working within the secure environment of HMP Frankland

 

Responsibilities: 

  • Organise specialist appointments for offenders, liaising with relevant departments and key stakeholders. Record and document accordingly.
  • Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner and meets audit requirements.
  • Provide a full administrative service so that the needs of the functional/departmental team are met.
  • Act as receptionist for the Healthcare department, receiving offenders and visitors in a courteous manner, ensuring that they are booked in and the relevant contact is notified.
  • Organise and coordinate meetings, diaries, events and travel arrangements ensuring individual and functional/departmental objectives are met.
  • Maintain comprehensive stocks of all forms and documentation required by the function/department so that it is available when required.
  • Collate, produce and distribute management information and statistics so that individuals and departments receive accurate up to date information to enable informed decision making.
  • Communicate effectively with appropriate others to minimise risk.
  • Deal with all routine queries so that an appropriate response is provided.
  • Ensure the maintenance of security within the prison environment by compliance with security instructions.
  • To work at all times within the bounds of confidentiality, adhering to data protection and maintaining Caldicott Guidelines.
  • To operate within the equality and diversity framework.
  • Participate in bi annual Employee Development Review (EDR).
  • Be prepared to undertake training and development appropriate to role.
  • Any additional duties as negotiated with your Line Manager.


The Ideal Candidate:

Essential Skills and Requirements: 

  • NVQ Level 3 trained
  • Able to demonstrate a high level of literacy and numeracy
  • Experience of working within a team
  • Good communication skills
  • Ability to prioritse
  • Ability to work under own initiative
  • Able to work effectively under pressure
  • Able to provide examples of diversity in practice
  • Work within challenging and complex situations
  • Experience of working with potentially aggressive people
  • Evidence of ability to develop and maintain effective working relationships at all levels

 

Desirable Skills: 

  • Experience of working within a secure environment
  • Experience of working within a healthcare environment
  • NVQ / BTEC in Administration
  • European Computer Driving License (ECDL)
  • Driving License
  • Experience of minute taking.

 

 

This role requires the ability to work with vulnerable, frail people, who may be distressed or experiencing pain, in a caring and compassionate way. A Criminal Records Bureau check will therefore be required to exclude any individual with a history of criminal behaviour which could be considered unacceptable (by G4S or the clients) in a patient care environment. Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.  The post holder needs to be committed to maintaining high standards of customer care and service delivery.


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