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Administrative Operations Manager Charleston, SC Competitive plus Great Benefits

Administrative Operations Manager

Location: Charleston, SC |
Salary: Competitive plus Great Benefits |
Posted: 3 Aug 2020 |
Closes: 2 Oct 2020 |
Job Type: Permanent & Full-time |
Business Unit: US Secure Solutions |
Region / Division: North America |
Reference: G4S/TP/710250/195494

Job Introduction:

Hiring Now!

The world's leading private security organization, G4S, has an immediate job opportunity for an Administrative Operations Manager. As an Administrative Operations Manager, you will responsible for supporting a Strategic Account Manager in all administrative workloads and tasks associated with the operation, administration, and profitability of a designated strategic account through the application of sound business, financial, and growth-oriented management practices. This includes ensuring compliance of administrative and operational contractual obligations as well as the maintenance and oversight of G4S staffing and financial systems utilized in the support of multiple client locations.

The person assigned to this position will assist the Strategic Account Manager and Security Operations Managers with ensuring each independent client location is administered consistently across the account portfolio and all internal G4S tools and systems are utilized in a uniformed manner. The Administrative Operations Manager shall support the creation and updates of all contractual documents and amendments, assist in the development and application of pay and bill rates, coordinate and drive recruitment activities in partnership with local sites, G4S offices and HQ staff and prepare periodic reports specific to current and future staffing requirements by location.The Administrative Operations Manager will collaborate with multiple internal stakeholders in the management of numerous programs and initiatives to foster greater employee retention such as employee recognition, performance appraisal process, merit increases and succession planning.

G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.

As a full time employee of G4S, you will be entitled to the following benefits:

  • Major Medical, Dental and Vision
  • Paid vacation
  • 401K
  • Opportunities for additional training to aid in your professional development


As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.

Further, as a current employee you will be eligible to participate in large group rates for the following benefits:

  • Critical Illness
  • Accident Insurance
  • Whole Life Insurance
  • Individual Short-Term Disability
  • Pre-Paid Legal Services
  • Identity Theft Services
  • Pet Insurance


In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!

  • RxCut Pharmacy Discount Program
  • Doctor on Demand
  • Qualsight LASIK Savings
  • Perks at Work: G4S Employee Discount Program
  • Alliant Credit Union
  • Purchasing Power
  • Active & Fit: G4S Fitness Center Membership
  • FinFit: Financial Wellness Program
  • DailyPay: Access your pay when you need it


G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.

Role Responsibility:

Specific Duties and Essential Functions

  • Oversight of all administrative actions and workloads specific to client invoicing
  • Regular and ongoing collaboration with Administrative Supervisors, local G4S office and HQ staff to ensure contractual hours are accurately recorded within G4S payroll, financial and scheduling systems
  • Ensure that the planned profitability of all services is realized by utilizing sound financial management principles and continual review of appropriate management information reports (e.g., Profit and Loss, Job Profitability, Weekly Hours, budgeting, collections and COMPSTAT)
  • Ensure that G4S Secure Solutions (USA) Inc. is providing quality service to our client and that these accounts are operated in a manner consistent with established policies, contracts, and applicable laws
  • Collect and analyze all contractual periodic metrics/KPIs and update dashboards, business reviews; identify deviations from target expectations and recommend corrective actions to management
  • Develop standardized scheduling formats for all locations and projects to improve and maintain consistency of invoicing and reporting
  • Manage existing employee retention programs and development of new initiatives
  • Assist Strategic Account Manager with financial forecasting based on projected growth (known and anticipated) and upkeep of financial trackers

The Ideal Candidate:

Education, Licenses and Certifications Required

  • Associate’s Degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management or related field

Type and Length of Specific Experience Required

  • Minimum of three (3) years of documented prior security-related account management/support experience in a multi-location environment

While not required, the following qualifications are preferred

  • Prior experience within a fast paced, enterprise security organization in a multi-location environment with demonstrated ability to deliver efficiencies.
  • American Society for Industrial Security (ASIS) membership
  • Experience in large-scale multinational matrix environments

Skills Required

  • Proficient computer skills including Microsoft Office
  • Effective oral and written communication skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively
  • Ability to identify critical issues quickly and accurately
  • Attention to detail


  • Must be at least 18 years old or the minimum age required by the state, if higher
  • Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
  • Must have demonstrated ability to deliver efficiencies managing customer relations and contract compliance
  • Must have demonstrated understanding of the cost factors associated with delivering security services
  • Must possess expert-level operator proficiency in all Google Suite collaboration tools
  • Must possess the ability to work independently
  • Subject to a drug screen to the extent permitted by law
  • Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military

Physical Requirements and Environment

Environment:  Indoor with minimal to no exposure to extreme temperatures

Major activity:  Sitting, standing, speaking listening, observing

Physical efforts to carry out job duties:  Sitting and standing.  Minimal to no stooping or kneeling.

About the Company:

EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace

G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.

To receive an update on your application status, please contact our local office by following this link:

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