Business Development Executive - Outbound

Deposita a leading cash & payment solutions company has a vacancy for a Business Development Executive (Outbound), based at our operations in Cape Town, Western Cape, reporting to the Client Retention Managrer

The Business Development Executive (Outbound) will be responsible for driving sustainable business growth by increasing sales revenue from both existing and prospective clients. This involves identifying new market opportunities, nurturing client relationships, and strategically positioning the company’s products or services to meet customer needs.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Main Responsibilities

Conclude new and additional business sales

• Prepare and follow a call plan that ensures maximum exploitation of new, renewal and additional business opportunities in the new and existing market and industries.
• Prepare and submit accurate quotations timeously
• Follow up on all quotations up to finalization of sign off of the contracts.
• Ensure loading of all sales activities onto the Sales Force CRM programme as per the different stages.
• Build an ongoing strong pipeline to ensure an accurate sales forecast and closing of sales opportunities.
• Conduct a Site Inspection for each potential or renewal customer as part of the quotation process to ensure that risks associated with the products and service value offering are identified and wherever possible, reduced from the outset.
• Involvement in industry events, expos and network opportunities to build relationships and gain maximum exposure on sales and our brand.
• Active involvement on our social media platforms to maximize sales opportunities.
• Must achieve monthly, quarterly and annual sales targets as per the sales and company strategy.

Manage a structured and effective client retention strategy

• Develop and maintain call plans for effective continuous contact with current customers.
• Address and assist with queries from customers.
• Facilitate the provision of an effective service to customers, to meet requirements and service satisfaction.
• Plan to visit customers regularly via different channels to discuss and offer new product lines and services as part of a retention strategy especially corporate groups.
• Act timeously in response to issues that will prevent threatening terminations.
• Ensure that all service delivery agreements with customers are documented and properly communicated to operations.
• Prepare properly motivated renewal justifications where required and conduct such renewal negotiations with customers where necessary.

Competent administration and product knowledge

• Ensure that there is accurate and correct input and maintenance of customer information and documentation both on file, Sales Force and all other formats on a daily / weekly / monthly basis. Signed contracts must be completed by the BDE and the client before the client sign off.
• Assist with any changes or amendments on a customer’s contract with the relevant documentation.
• Attend all product and sales training sessions through Deposita and Allied Universal.
• Prepare an accurate sales forecast on a weekly basis including a daily sales activity sheet.
• Ensure that all commission sheets are checked and accurate.
• Follow industry news and media to stay informed of the ever changing cash environment.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required

Qualification and Experience

• Grade 12 / Matric Equivalent
• A valid Driver´s Licence & Own reliable vehicle
• Minimum of 5 years’ proven experience in a sales role, preferably within a target-driven environment
• Proficiency in office administration, including contract management and FICA compliance

Skills and Attributes

• Proficient Computer Literacy (Google Workspace / Microsoft Office)
• CRM / Sales Force skills
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Delivering great customer service
• Sharing and co-operating
• Negotiation
• Customer Thinking

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice