AM/TL
Gurgaon, India
Job ID: 17661
Job category: Functional
Location: Gurgaon, India
Responsibilities
- Oversee the preparation of statements and bills
- Maintain and/or ensure maintenance of client records related to invoicing and bill payment
- Review work of billing staff to ensure accuracy, resolving inconsistencies as needed
- Create and provide a prioritized list of clients to be invoiced to team members
- Locate, or assist in the location of, hard-to-reach clients
- Draft and distribute weekly reports of invoicing and billing metrics
- Provide customer support to customers with disputes or inquiries concerning invoices or billing process
Requirements and skills
- Proven work experience as a Billing Manager or similar role
- Excellent verbal and written communication skills
- Basic understanding of collection practices and laws
- Excellent interpersonal and supervisory skills
- Ability to act with discretion, tact, and professionalism in all situations
- Relevant training and/or certifications as a Billing Manager
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