National Control Room Manager

G4S (Botswana) Limited invites suitable candidates to apply for the below mentioned position tenable in Gaborone.

National Control Room Manager

PURPOSE

The Control Centre/Room Manager will be responsible for general oversight and management of the national control centre.

KEY PERFORMANCE AREAS

• Undertake to ensure that activations and requests are dealt with timeously and appropriately, with the necessary escalations taking place.

• Ensure proper processing of alarm calls from signal receipt to completion 

• Ensure professional and standardized telephonic and radio communication within the NCC

• Ensure professional and standardized inter-colleague communication within the NCC

• Allocation and distribution of controller rosters.

• Efficient administration of control room records and reports

• Daily, weekly monthly reports to be submitted timeously

• Staff motivation levels

• Ensuring that performance assessments of all subordinate employees are conducted, and corrective action implemented where necessary.

• Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.

• Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.

• Participate in safety forums created by company for example safety meetings and safety talks

• Report all safety incidents to the relevant people

• Discuss all safety incidents on all levels

Minimum Qualifications, Experience and Competencies

• At least 10 years’ experience in security electronics industry, CCTV, access control 

• Strong management skills

• Business acumen

"At G4S, we embrace diversity in all forms, welcoming applications from qualified individuals irrespective of gender, race, religion, disability or any other background. Join us in our commitment to diversity"

To apply, please scan and attach your updated CV and cover letter, with at least three (3) reference letters,

certified copies of qualifications and certified copies of national identity card to  https://atscareers.g4s.com not later than 21 April 2026.

Applications must be addressed to;

The Human Resources Director

G4S (Botswana) Limited

P.O Box 1488

Gaborone

NB: Only short-listed applicants will be contacted. If you do not hear from us within 2 weeks from the closing date above, please consider your application to have been unsuccessful.