Gatehouse Security Officer, Headingley, Leeds

Gatehouse Security Officer, Headingley Stadium, Leeds

Full time, permanent position, 42.5 hours per week, on a shift rota of 3 on, 3 off, 12 hour shifts, 08:00 - 20:00 hours - with flexibility where necessary, to meet business needs.

£13.40 per hour

G4S Events are pleased to announce an opportunity to work with the year round Guarding Team at Headingley Stadium, Leeds.  This is a full time position, primarily working within in a gatehouse setting.

About the Company

G4S is a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S have recently been acquired by Allied Universal making the company the biggest security provider and the 7th largest employer in the World.

Job Overview:

The position holder is responsible for supporting and delivering services to a key customer site. The holder will work for the Operations Manager, as part of the year round Guarding & Gatehouse Delivery Team.

This role will require working on a shift pattern rota, including evenings and weekends as part of the Guarding & Gatehouse Team and wider frontline workforce, and will require some flexibility to ensure the operational needs of the business are met.. Opportunities which can include paid overtime and events will be offered, where appropriate to the successful candidate to develop experience and knowledge.

Key Responsibilities:

Access Control & Site Security:

• Manage Site Access: Oversee the entry and exit points for all vehicles and contractors, ensuring only authorised personnel enter the premises.

• Surveillance: Actively monitor CCTV systems throughout your shift to identify and report suspicious activity or safety hazards.

• Key Management: Maintain full accountability for site-wide key control, including tracking, issuing, and retrieving keys for staff and contractors.

Operational Coordination:

• Logistics Support: Take responsibility for accepting all site deliveries and providing prompt notification to clients upon arrival.

• Fire Safety Oversight: Manage the site fire panel; investigate out-of-hours activations and coordinate emergency communications with clients and emergency services as required.

Client Relations & Incident Management:

• First-Point-of-Contact: Act as a professional representative of the site when dealing with customer complaints or enquiries.

• Communication Liaison: Efficiently triage issues and ensure complaints or operational requests are escalated to the correct client or department on site.

Key Competencies:

• Collaboration

• Acting with professionalism & integrity

• Delivering Performance

• Dealing with complexity and changing circumstances

• Communication

• Caring

• Agile, reliable and innovative

• Putting safety first

• Customer focused

Skills & Knowledge:

Essential:

• Flexible Working Hours

• Excellent communication skills, both verbal and written

• SIA License; Door Supervisor

• Capable of working independently 

• IT skills 

• Customer relations
  
  

Desirable:

• CCTV trained, or holder of valid CCTV License

• Experience within a gatehouse environment.

• Report writing and customer interaction
  
  

Benefits:

• Paid annual leave allowance, including Bank Holidays

• Workplace Pension Scheme

• Onsite free parking

• Uniform

• Overtime opportunities, within core role and also on event days, where available

• We Care; free access to 24/7 online GP appointments, Dental, Financial, Mental Health and wellbeing services.

• Perks at Work Scheme; offeringaccess to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more

• Progression, training and development opportunities

Please note that you must hold a valid SIA DS Licence and it is highly desirable that you also hold a CCTV Licence, or have successfully passed this training.  Preference will be given to those candidates who fit this category.

You must have the right to work unrestricted in the UK and be able to provide a full 5 Year checkable work history, or evidence to support any period of unemployment, self- employment or time spent in full time education during that period.

We reserve the right to close this advert early, if over subscribed with applications.

You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com.

*Total workforce includes employees and subcontractors