Senior Security Officer - Banking Environment

Location: Harbourfront / CBD Area

Shift: Rotating Shift (2D2N2O)

Timing: 0800hrs to 2000hrs & 2000hrs to 0800hrs

SSO Rank

Responsibilities

• Alarm and event Monitoring (24*7)

• Maintain tracker of every alarms in excel (Daily)

• Escalate Technical issue to vendor

• Vendor entry - Necessary arrangement (PTW, DC form)

• Update Technical Security Officer for any Technical fault where immediate attention required

• Coordinate with RES for maintenance fault which impacts ACS & CCTV equipment

• Update local incidents to site PSM and SOACC

• Responsibilities and support with card programming

• Escalating incidents in relation to water leakage, high temperature in specific office premises, and power outages / voltage dip in these countries

• Contact local PST for further details to understand if there are any critical impact

• Daily Sit-rep/Nightly Calls - SEA+Japan

• Email to REM (Research and Event Monitoring Team) for their necessary attention

• CCTV Manual health check (03 times/day)

• Check Op-center outage alert and take action accordingly

• Op-Center health check report (03 times/day)

• Auto Rejected images report (01 time/day)

• Verify vendor service report after work gets completed

• Health check of Security systems after ad-hoc work (Power down, Project activity, RES maintenance work)

• Weekly Security System checklist report (ACS&CCTC)

• Weekly CCTV health check report

Qualifications

• All qualifications contained in Senior Security Officer level, plus:

• Senior Security officers preferably shall have a qualification in security related training courses studies (exception applies with experience)

• Must provide coaching, training and counseling to security resources under their charge.

• Good public relationship skills

• Provide correct facilitation of guests, employees and visitors.

Required Skills

• Basic Computer knowledge

• Ability to manage Security Reception

• Experience with Visitor Management System

Preferred Skills

• Experience in alarm and event monitoring

• Familiarity with ACS & CCTV equipment

• Knowledge of technical fault escalation