Team Leader - Long Bay Forensic Hospital

What G4S can offer you

• Career Development: G4S is committed to fostering team leadership capability by providing clear pathways for career growth, professional development, and skills enhancement across our network.
• Supportive Work Environment: Join a close-knit, supportive team culture where collaboration, safety, and mutual respect are prioritised daily.
• Consistent Work-Life Balance: Fixed operational hours with a reliable Monday to Friday schedule (7:30am to 3:30pm).
• Specialised Industry Experience: Gain valuable, operational exposure in a specialised forensic and corrections environment.

About the role and team

We invite applications from experienced security professionals for the position of Team Leader at Long Bay Forensic Hospital. This permanent, full-time on-site position offers an exceptional opportunity to manage a dedicated team of Security Officers and Control Room Operators, oversee floor coverage, and ensure operational excellence within a specialised security environment.

As the Team Leader, you will act as a key shift supervisor, working directly on the floor to support operational activities, patient escorts, and high-risk movements. Your leadership will ensure daily operations comply with policies.

This position reports to the Operations Coordinator, providing critical operational leadership to maintain continuous service delivery and high standards across the site.

Key responsibilities include:

• Team Supervision: Supervise, mentor, and manage day-to-day site operations and shift team members to ensure all operational requirements are met.
• Roster & Coverage Management: Prepare and manage staff rosters in line with site demands and EBA requirements.
• Active On-Floor Support: Work on the floor alongside officers to assist with operational activities, high-risk movements, patient escorts, and shift handovers.
• Training & Quality Audits: Conduct routine inspections, audits, and regular training checks.
• System Operations & Reporting: Utilise CCTV and security monitoring systems, maintain digital records, and assist in preparing operational reports.

What we're looking for

Candidates must possess strong leadership capabilities paired with solid technical and operational security skills. Requirements include:

• 2–3 years of proven supervisory or shift lead experience in a security environment.
• Background in corrections, forensic health, airport security, or high-security sectors (Desired, not essential).
• Knowledge of CCTV systems, monitoring equipment, and strong computer literacy for record-keeping and reporting (Word/Excel).
• Experience in managing staff rosters, maintaining SOP compliance, and handling incidents calmly under pressure.
• Valid NSW 1AC Security Licence and valid Driver's Licence.
• Up to date with Category A Vaccination status as per NSW Health guidelines (Or willing to obtain).

The recruitment process

• Submit your CV and details via the G4S careers page/SEEK.
• A short phone call with our Talent Acquisition team to discuss your experience and suitability.
• An in-person interview on site with hiring managers
• Background Checks including NSW Security licence check, reference checks, attending a medical, and background clearances.

About Long Bay Forensic Hospital & G4S

G4S, an Allied Universal company, is a global leader in security and facility services, operating under core values of safety, teamwork, and integrity. At Long Bay Forensic Hospital, G4S provides critical security services to support safe, secure, and respectful operations within the facility in partnership with key stakeholders including NSW Justice Health.

G4S is also proud to promote reconciliation and diversity, providing access to cultural mentoring and professional networks for our First Nations employees.

About G4S Australia and New Zealand

G4S, An Allied Universal® Company, is a world-leading security and facility services company that delivers tailored, integrated solutions. With a global workforce of approximately 800,000 employees across 100 countries and nearly 2,000 employees throughout Australia and New Zealand, we combine local knowledge with global best practices to safeguard assets, people and communities. We are a preferred partner for complex and high-risk environments, allowing our government, law enforcement and industry clients to focus on their core business. People are the heart of everything we do. From safeguarding critical infrastructure in mining, health, finance, and data centres to delivering essential justice services—including prisons, courts, prisoner escort and transport, electronic monitoring, and mobile speed cameras—our mission is to keep our communities and the people in our care safe.

For more information about G4S Australia and New Zealand, please visit www.g4s.com.au.