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Strategic Account Manager

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Job Reference: G4S/TP/28961/4
Number of Positions: 4
Job Category: Sales/Retail/Business Development
Contract Type: Full Time
Salary: £1 - £1
Location: Nairobi
G4S Region: UK, Ireland and Africa

G4S Business Unit:
Closing Date: November 20, 2012
Package Description: Base Salary Medical Scheme Contributory Pension Scheme

Job Introduction:

G4S is the world's leading security solutions group, which specializes in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.G4S is the largest employer quoted on the London Stock Exchange and has an additional stock exchange listing in Copenhagen.G4S has operations in more than 125 countries and more than 635,000 employees.


G4S operates in over 25 countries in Africa and employs over 110 000 people on the continent. At G4S Africa, our vision is to be recognized as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. Our employees are the public face of G4S and we recognize and respect the value they add to the business by delivering excellent service day after day.

G4S is an organization which is defined by its values, which are:-

  • Customer Focus
  • Expertise
  • Performance
  • Best People
  • Integrity
  • Collaboration & Teamwork

One of the G4S Group’s core values is to ensure we employ the Best People. We strive to develop our employees’ competence and inspire them to live our values.G4S ensures that we provide our employees with opportunities for growth and development within a dynamic and challenging business environment.

At G4S Africa, we place great value on attracting and retaining the best people at all levels, to ensure the continued success of the organization. 

Role Responsibility:

Key responsibilities include:-

  • Develop and implement sales and marketing strategy to position G4S in the respective strategic account
  • Continously identify business potential, short, mid and long term opportunities
  • Effective liaison with operations (contracts and billing, accounts receivables, customer service and operators) to meet customer requirements and drive the teams to address customer needs
  • Ensure customer satisfaction through timely response/feedback  to enquiries
  • Ensure internal operations is well controlled, completed and delivered within set timescales and to company standards / policy
  • Provide regular reports/information to the business concerning sector / strategic account activities
  • Ensure all contract and SLA’s are followed for both internal and external customers and that deviation from these are identified and corrected
  • Promote G4S image within the sector / strategic account and initiate relationship programs
  • Lead bid preparation and tender negotiation of contracts with clients in line with company procedures and objectives 

The Ideal Candidate:

  • Strong proven sales professional with experience of strategic account management at DMU level
  • A university degree in business (MBA an added advantage)
  •  Experience in dealing with the complexities of a major strategic account in a company with a diverse portfolio / operations
  • A natural entrepreneurial spirit and unwavering determination to succeed
  • The ability to understand complex technical solutions and present them to customers in business terms that demonstrates true business value
  • Commercially astute
  • Good strategic long term focus
  • Excellent presentation and Communication skills
  • High level of personal motivation and drive
  • Excellent interpersonal skills
  • Confident and credible at senior  level
  • A strong team leader who can also be a strong team player 


People who applied for this job also applied for:

-1.3015070 36.7637699

Please Note: The application deadline for this job has now passed.


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