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Security Supervisor - JLL/D713/110049/1

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Job Reference: G4S/TP/2019472/110049
Number of Positions: 1
Job Category: Security/Protective Services
Contract Type: Full Time
Salary: £10.40 - £10.40
Location: Uxbridge
G4S Region: UK & Ireland
Country:United Kingdom

G4S Business Unit:UK Secure Solutions
Closing Date: March 31, 2018
Package Description: 20 days leave per year + 8 days Bank Holidays, company sick pay, plus other benefits including opt-in pension plan and health scheme.

Job Introduction:

Do you want to be part of a leading global integrated security company specialising in the provision of security products, services and solutions?

G4S is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen.

This post is to ensure that an efficient and effective security service is maintained at all times, this will be achieved by maintaining smooth running security function in accordance with Assignment Instructions.

The post holder will be responsible for helping to maintain a professional standard of security and will work closely with the Security Manager, the client and all departments within G4S in order to achieve this.

Role Responsibility:


•    Required to work a 12 hour day shift roster on a 4 on 4 off basis plus fire shift which this rostered in every Thursday 8 hour shift.
•    Maintain a regular presence on the malls and ensure all officers maintain correct discipline / conduct. 
•    Ensure that you are aware of staff’s current locations and that they are where they should be.
•    Ensure that all Security staff are polite and provide the best Customer Service skills at all times.
•    Ensure that all security personnel are correctly turned out; motivated, professional and courteous at all times (submit uniform requests when required).
•    Ensure that all site officers (including Relief) hold a valid SIA Front Line Licence or a valid Licence Dispensation Notice (LDN). Also ensure that officers using the CCTV System hold a valid SIA CCTV Licence or the appropriate LDN
•    Assist the Security Manager with training new officers and ensure that all ‘on site’ training has been completed (including relief officers) 
•    Ensure the site Assignment Instructions are current and signed by the client, Area Manager and all trained officers.
•    Assist the Security Manager in ensuring that G4S Resources have the current & future rolling roster and ensure they are made aware of any shift changes in advance and in the absence of the Security Manager.
•    Assist the Security Manager with ensuring all contractual hours are fulfilled. Arrange for adequate cover to be provided for absences where necessary.
•    Assist the Security Manager with the officer appraisals.
•    Monitor timekeeping, attendance etc. and escalate problems to Security Manager, Also advise the Security Manager of any disciplinary matters that require further attention. 
•    Recommend new procedures when necessary to ensure the continued smooth running of the Centre.
•    Ensure that statements, evidence and Security Officers are prepared to attend court as / when required.
•    Report any Centre equipment failures (i.e. lifts and escalators) to Security Manager /  Technical Services Manager
•    Assist with the completion of Officer Return to Work interviews after absence due to sickness etc. 
•    Assist with the completion of Exit Interviews when officers submit resignations
•    Be prepared to work occasional additional shifts and change shifts if necessary
•    Suggest ideas in order to improve the current level of service where necessary 
•    In addition to these functions the Supervisor is required to undertake such other duties as may be reasonably required

The Ideal Candidate:

•    Previous security experience preferably in a supervisory / management capacity
•    Good communication and inter-personnel skills
•    Computer literate
•    Able to use Excel, Word, PowerPoint to a high standard
•    Smart, reliable and punctual
•    SIA and CCTV Licensed

About the Company:

G4S is the world's leading provider of security solutions, with operations in over 100 countries Worldwide. G4S Secure Solutions (UK) Limited is one of the largest Business units in the G4S Group and the largest Security Services Company in the UK, with an annual turnover of approximately £440m and employing 20,000 people.  Our success depends on the commitment of our employees to providing excellent customer service to all internal as well as external customers.

G4S is a global company with a diverse employee team and we welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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