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Sales Team Leader (Centurion) - G4S Secure Solutions - South Africa

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Job Reference: G4S/TP/2883749/88482
Number of Positions: 1
Job Category: Mine Action Project Management
Contract Type: Full Time
Salary: Competitive market related package
Location: Centurion
G4S Region: Africa
Country:South Africa

G4S Business Unit:South Africa - Secure Solutions
Closing Date: May 14, 2017
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice. 

Job Introduction:

G4S Secure Solutions based in Centurion has a vacancy for a Sales Team Leader to take responsibility for the implementation and execution of the sales strategy for G4S in a specific allocated region in South Africa and ensure that agreed personal and sales team business objectives and performance targets are achieved and exceeded.

Role Responsibility:

Business Development

  • Implementation and delivery of the G4S Sales Strategy and associated Sales Force Business Plan in South Africa.

  • Identifies, qualifies, assists, and manages the closing of new business, driven by the promotion of integrated security solutions.

  • Constantly scanning the environment for growth potential and pursuing these opportunities with tenacity.

  • Defines criteria for the scope, risk and profitability of engagements.

  • Responsible for quoting and preparation of tenders to existing and new customers achieving as higher a margin service as the market will permit.

  • Accountable for the financial success and customer satisfaction of engagements under your direction.

  • To continually review and improve gross margin profitability, security and operational management capability of all Sector business in South Africa.

Key Account Management and development of new business

  • Research industry and market. Analyse competition. Complete customer needs assessment to identify and evaluate specific business opportunities within South Africa.

  • Identify and acquire customers currently serviced by competitors.

  • Develop and implement Key Account Management Plans in line with sales targets.

  • Develop lasting relationships based on mutual respect with customer’s decision makers. Significantly influence customer satisfaction with G4S through knowledge of industry, ability to articulate solution value, and service delivery.

  • Ensure secure, safe, efficient and customer- oriented handling of the operations and customer service.

  • Adherence to local, national and international legislation, policies and procedures.

  • Present marketing materials, proposals, and deliverables to customers with confidence.

  • Participate actively in industry conferences or within one or more knowledge networks.

  • Assist in the development of the annual budget and business plan for the sector in South Africa.

  • Understand and develop logical arguments on the business impact of implementing future strategies.

  • Be passionate about G4S’s capabilities and opportunities for impacting total integrated security solutions for the industry in South Africa

Developing operating network and industry contacts


  • To develop and achieve outstanding quality customer service.

  • Maintain positive customer experiences when interfacing with G4S.

  • Identify, build, and manage long-term relationships with customers and strategic partners; both existing and potential ones.


Working with internal teams.

  • Track  and provide team leadership, mentorship and support, ensuring effective use of all resources, including people and assets, enabling G4S South Africa achieve and exceed performance objectives, ensuring total customer satisfaction.

  • To create an environment of positive and favourable employee relations where change and business decisions can be introduced efficiently and effectively.

  • To leveraged appropriate specialists as effective selling resources when an opportunity is identified.

  • Provide active support where required cross-functionally either within G4S South Africa or the Group

Health and safety

  • To prioritise Safety in the Business

Customer retention and corporate account management

  • Monitor relationship with designated top customers, scheduling regular visits to ascertain customer satisfaction.

  • Conduct regular customer satisfaction surveys.

  • Assist with achieving customer retention targets and KPI’s

The Ideal Candidate:

Minimum qualifications

  • Bachelors Degree (Advantageous)

  • Minimum of 5 years’ experience in sales management role within the designated sector/industry


  • G4S Sales and Marketing Policy and procedures

  • G4S Integrated Security Solutions


  • Negotiation

  • Communication (Written and Verbal)

  • Persuasiveness/Sales Ability

  • Customer Thinking

  • Computer literacy


  • Delivering strategy

  • Collaborating and Co-operating

  • Relationship Building

  • Awareness of Market Environment

  • Working with complexity


  • Minimum 5 years’ experience within a fast paced, competitive, blue chip/corporate service and quality aware environment, with a proven track record of closing deals and achieving targets.

  • Previous Sales management experience essential.

  • Experience working with senior executives.

  • Excellent written and verbal skills as well as presentation skills.

  • Partnership development (including negotiation) capabilities.

  • Business and commercially-minded with good creativity; both concepts and executions.

  • Good strategic thinking, effective communication as well as strong leadership skills and capabilities.

  • Self-motivation and highly proactive with ability to work in an unstructured environment (strong operational mindset, decisive, with a "get it done" mentality).

  • Strong consultative, analytical and problem solving skills.

  • Strong interpersonal skills; ability to influence others with formal authority.

  • Service orientated.

  • Research abilities.

  • Experience working cross culturally, in developing relationships with stakeholders regionally and globally.

  • Flexible with the ability to adapt to the changing needs of a company experiencing dynamic and significant change and growth.

  • Knowledge of security and health and safety legislation.

  • Professional manner and attitude.

  • Computer literate.

About the Company:

At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour to build and maintain a motivated, capable workforce who are proud to work for our region and able to deliver our commercial strategy. We continue to build on the excellent people management practices which are in place across the Group in order to fully engage our workforce. Our employees are the public face of G4S and we recognise and respect the value they add to the business by delivering excellent service day after day.

One of the G4S Group’s core values is to ensure we employ the Best People. We strive to develop our employees’ competence and inspire them to live our values. G4S ensures that we provide our employees with opportunities for growth and development within a dynamic and challenging business environment.      

People who applied for this job also applied for:

-25.8364 28.1803

Please Note: The application deadline for this job has now passed.


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