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Contract Manager - Victorian County Court

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Job Reference: 3194
Number of Positions: 1
Contract Type: Full Time
Salary: Competitive
Location: Melbourne
G4S Region: Group

G4S Business Unit:
Closing Date: November 30, 2017

Job Introduction:

G4S (Australia) Pty Ltd manage the security services at the Victorian County Court on behalf of the Liberty Group Consortium. Due to an internal promotion, we currently have an opportunity for an experienced Security Contract Manager to join us. 

Benefits of joining G4S;

  • Highly competitive salary package and bonus structure
  • Long term career progression with the world’s largest security & custodial services provider
  • Make your mark – lead an experienced and cohesive team on the continued path to success   

Reporting in to the Director of Justice Operations, the Contract Manager will assume responsibility for managing the business and operational requirements of the contract which includes the safety and security of all court services.

Role Responsibility:

Contract Management

  • Leadership, direction and guidance to the security team to ensure alignment with the contractual requirements and G4S values
  • Regular meetings with the customer to analyse and review services as well as capturing and monitoring customer expectations
  • Preparation, review and report on incidents as per contractual requirements
  • Participation in annual service reviews with the customer and all internal and external stakeholders

Operations Management

  • Allocation of resources to ensure results are achieved
  • Management of rosters
  • Management of monthly invoicing requirements
  • Review and dissemination of Post Orders and Standing Orders
  • Review and recommendations for improvements of the site Emergency Management Plan, Evacuation Plan and the review and recommendation for improvements on the site’s Operational Policy Manual
  • Attendance and reporting at various committees including the Emergency Management and Security Committee
  • Monthly compliance checks and review of risk assessments and treatment plans



  • Conducting regular feedback and performance reviews of employees
  • Promoting workplace learning and development to ensure employees are fully skilled and regularly trained to deliver contractual requirements
  • Ensure dissemination of customer expectations and contractual requirements are regularly communicated to the operations team

The Ideal Candidate:

To be considered for this position you must demonstrate the following skills, experience and qualifications;

  • A Current Victorian Security Licence
  • Minimum Certificate III in Security Operations whereas a Diploma of Security and Risk Management will be highly desirable
  • Minimum Current First Aid Level 2
  • Demonstrated experience in a leadership or management role within the commercial security sector
  • Previous court security experience would be a strong advantage
  • Demonstrated experience in coordinating services and resource allocation to meet customer and client needs
  • Proven commercial acumen which includes the ability to manage budgets and ensure business profitability
  • Outstanding customer service skills
  • Exceptional communication skills with a strong ability for negotiation and conflict resolution


We are looking for energy and enthusiasm, a person who will collaborate with fellow employees and managers, build strong relationships with our customers and overall take pride and passion in our role of helping keep the community safe. 


Our culture is one of inclusiveness and diversity – we recognise the traditional owners of the land on which we deliver our services and we welcome applicants from all backgrounds and walks of life. We are a White Ribbon accredited employer and take our corporate social responsibilities seriously. We are passionate about all our staff, with the skills they bring, realising their full potential through learning and development and embracing safety and security for our staff and those in our care as a priority.

People who applied for this job also applied for:

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Please Note: The application deadline for this job has now passed.


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