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Branch Manager - Southampton

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Job Reference: G4S/CD/6016
Number of Positions: 1
Job Category: Line Management
Contract Type: Full Time
Salary: up to £55k depending on experience
Location: Southampton
G4S Region: UK & Ireland
Country:United Kingdom


G4S Business Unit:
Closing Date: January 31, 2018
Package Description: Bonus, Car or Car Allowance, Life Assurance, Pension

Job Introduction:

With our extensive history, here at G4S Cash Solutions, we know a thing or two about security and keeping money safe. We handle the majority of the cash that goes through the UK’s banks, and a third of the UK's total cash spend. From family florists to national coffee chains, we collect cash for over 4,500 businesses of every size in the UK.

This makes us the largest cash collection organisation in the country. Our success as a business is a result of our service and expertise. Our service and expertise is driven by our people. Here at G4S Cash Solutions, we are dedicated to recruiting the Best People and that all starts right here with You.

Role Responsibility:

To manage the resources and work processes cost effectively and efficiently to ensure that the contractual obligations to the customer are achieved.  The Branch Manager will continually contribute to the monitoring and improvement of Branch profitability and security. 

  • Engage regularly with local customers served by the branch, developing relationships that support contract retention.  Contribute to the pricing of temporary and local contracted work.
  • Ensures that all staff maintains a high level of customer care (to contractual requirement) by monitoring service levels and ensuring that corrective action is taken as appropriate.
  • Sets and agrees clear objectives with subordinates, regularly monitoring their performance and taking action to correct shortfalls.
  • Develop your operation and teams to meet financial and efficiency targets through a continuous improvement approach.
  • Deliver improving financial performance for the operation, ensuring the Branch meets budget commitments.
  • Recommends capital expenditure to the Area Director and control a revenue expenditure limit.
  • Optimises resources and continuously reviews the operations within the branch to improve profitability and customer service, managing change where necessary.
  • Drive a lean culture through the branch.
  • Analyses training needs for all staff ensuring that training complies with Company policy and is monitored for effectiveness.  Coaches staff where appropriate.
  • Maintains the branch succession plans, developing the team members to achieve their potential in current and future roles.
  • Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained. 
  • Deals with disciplinary matters, including dismissals, and appeals and grievances in line with Company policy.  Informs staff of changes in terms and conditions.  Ensures appropriate consultation with TU/Staff Representatives.
  • Leads the branch management team and motivates staff through the team.  Holds regular management meetings and communicates to all branch staff through staff briefings.
  • Contribute to the Area Branch Network as a whole by identifying and sharing best practice.

The Ideal Candidate:

  • Strong Commercial background
  • Excellent management / people / leadership skills
  • Profit & Loss experience
  • Proven experience in customer service
  • Experienced in people management in a Trade Union environment
  • Logistics professional
  • CPC qualified
  • Lean Management Understanding

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